Handling Payments That Fail or Get Declined

Running into payment trouble? Here’s how to resolve it.

Steps:

  1. Double-check that your card details are correct.

  2. Confirm you have sufficient funds and that your bank allows online transactions.

  3. Try again after clearing cache (see guide above).

  4. If the issue persists, contact support and include:

    • Timestamp of attempt

    • Last 4 digits of card number

Screenshot of the error message

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